Title Digital Learning in Organizations
Subtitle Help your Workforce Capitalize on Technology
Author Steve Wheeler
ISBN 9780749484682
List price GBP 29.99
Price outside India Available on Request
Original price
Binding Paperback
No of pages 272
Book size 159 x 235 mm
Publishing year 2019
Original publisher Kogan Page Limited
Published in India by .
Exclusive distributors Viva Books Private Limited
Sales territory India, Sri Lanka, Bangladesh, Pakistan, Nepal, .
Status New Arrival
About the book


“The unprecedented pace of technological change presents us with revolutionary opportunities to improve how we learn and work. This book demystifies the complexities and provides us with an indispensable analysis of what we can achieve with digital learning.”

Edmund Monk, CEO, Learning and Performance Institute

“The challenge of getting things right with technology will always exist in a world where increasing speed and disruptive change are the two dominant forces. This well-researched book will help you navigate and address that challenge and provides a deep-dive into the role technology can play as an enabling power for workforce improvement.”

­— Charles Jennings, Co Founder, 70:20:10 Institute

“I would urge you to read this book and then keep it by your side as a coherent and cogent reference as you implement your own technology solutions to learning. It is reliable and sensible: its conclusions valid, and its pathways to action eminently reasonable and worthwhile. Steve also marshals an army of experts around him to clarify and enhance the book’s conclusions, so you feel as you read it that it represents the views of the entire industry. Highly recommended.”

Nigel Paine, Author, Coach, Broadcaster and Consultant

“In this practical book, Steve Wheeler not only gives learning leaders the courage to ‘turn and face the strange’ he has also proved himself to be the pragmatic trusted, companion that all of us need, to take those critical first steps out of the familiar and into the new.”

Laura Overton, Founder of Towards Maturity, speaker, facilitator and writer

“Steve Wheeler’s new book is a useful and practical guide for L&D practitioners who are in the process of change in fast moving and uncertain times.”

Jane Hart, Author, Speaker and Founder of Centre for Learning & Performance Technologies

“Steve Wheeler is an expert in humanising often complex and challenging issues. In this book he uses his mastery to help us all to access perhaps the most important strategy for a successful and sustainable future - lifelong learning. This is a definitive analysis of how we use the digital age for human betterment.”

Richard Gerver, Global expert on change and human leadership

“A very rich and personally experienced exploration of trends in the application of educational technologies.”

Airina Volungeviciene, President of EDEN (European Distance and E-learning Network)

“With this new book Steve Wheeler not only serves the learning profession but society as a whole. The disruptive nature of technology feels threatening for many people. The only way to turn that threat into opportunities is to learn. We should use the same technology to support our learning. Steve Wheeler shows us how to do just that and he does so in a brilliant way.”

Ger Driesen, Learning Innovation Leader at aNewSpring


Technology holds vast potential for learning and development (L&D) practitioners. It can improve performance, productivity, engagement and knowledge retention. However, if employees aren’t able to leverage the potential of these technologies, any investment in them is futile. Digital Learning in Organizations shows L&D professionals how to make sure that their workforce is ‘digitally ready’ and has the skills, capabilities and understanding needed to capitalize on the opportunities created by learning technologies and feel confident in their ability to get the most out of them. It includes guidance on how technologies can be used to improve both social and personal learning, how the increased flexibility created by technology enables a multi-located workforce to develop simultaneously and discussion of how to ensure that technology really does facilitate employee development and doesn’t become a distraction.

Digital Learning in Organizations also includes comprehensive coverage of the ways in which L&D practitioners can engage with learning technologies and digital capabilities such as mobile learning, wearable technology, learning analytics, virtual presence tools as well as augmented, mixed and virtual reality. Packed with insights from leading L&D practitioners, this an essential read for all L&D practitioners needing to improve employee and company performance in a digital world.


Foreword by Donald H Taylor

Foreword by Shelly Sanchez Terrell


Introduction: setting the scene • Inertia and impetus • Exponential change • Counting the cost? • Reading this book

Chapter 1. Learning and change • The true nature of learning • Important questions about learning • Learning, unlearning and relearning • Unlearning in organizations • Creative destruction • Turn and face the strange • Bad disruption • Good disruption • Psychological event horizon • Case Study 1.1: Fallen giants • Winds of change • Sustaining innovation • Case Study 1.2: Sustaining vs disruptive innovation • Learning and disruption • Breaking the mould • Key Points • Notes

Chapter 2. Disrupting workplace learning • Learning transfer • Case Study 2.1: North Carolina • Authentic learning • Case Study 2.2: Authentic learning and smartphones • Employee engagement • The knowmads • Positive deviants • Trojan mice • Case Study 2.3: Deviating from the norm • Monkey business • Prosumers • Case Study 2.4: Prosumer behaviour • User generated content • Opening up learning and development • Being open • Case Study 2.5: Unity Technologies • Five key trends • The promise and the threat • Key Points • Notes

Chapter 3. A brief history of learning technology • Our history, our future • A personal journey • Classroom technologies • The moving image • Television • Film • The impact of technology • Computers • Case Study 3.1: Computer assisted learning (CAL) • Networked technology • Looking above • Century of the moving image • Enter the Web • Key Points • Note

Chapter 4. Change in context • Change agency • Case Study 4.1: Ownership of ideas • Handy tools • At the end of our tethers • Motivation for adopting change • Winning hearts and minds • Looking through the holes • Bringing it all home • Integrating technology • Case Study 4.2: Fosway Group • Here comes the SAMR • Case Study 4.3: Integrating technology • Key Points

Chapter 5. Personalizing learning • Learning architects • Desire lines • Case Study 5.1: Local authority • Personal learning environments • Personal learning networks • Bring Your Own Device • Personal affordances • Key Points

Chapter 6. Hyper-connected communities of practice • Case Study 6.1: International perspectives • We’re better together • Motivation and engagement • Freeloading • Learning at the edge • Legitimate peripheral participants • Social beings • Case Study 6.2: Sea Salt Learning • Key Points

Chapter 7. Knowledge networks • Changing views on knowledge • The problem with knowledge • Types of knowing • Knowledge on demand • New knowledge ecologies • The power of participatory media • Giants will fall • The people’s encyclopaedia • Wikipedia: a dialectic • Breaking down the silos • Knowledge as performance • Who let the blogs out? • The wild, wild Web • Truth and fiction • Key Points • Notes

Chapter 8. Digital readiness • The architecture of participation • Connected • Case Study 8.1: Mr Bruff • Digital readiness • Things ain’t what they used to be • Literacies as cultural interpretation • Digital literacies at work • A model for digital literacies • Remixing content • Self-broadcasting and publishing • Lie detection • Social networking • Transliteracy • Staying competitive in a digital world • Case Study 8.2: Activate Learning Solutions • Key Points • Notes

Chapter 9. Connection and disruption • Twitter • Case Study 9.1: You are what you tweet • Convivial technology • Learning 2.0 • Next generation learning • Key Points • Notes

Chapter 10. State of play • Game-based learning • Case Study 10.1: Sponge • Learning through failure • Learning with games • Simulation and simulators • Case Study 10.2: NHS critical incident simulation • Case Study 10.3: DTE Energy • The games we play • Gamification and game mechanics • In the flow • Key Points • Notes

Chapter 11. How we shape our futures • Trends and trajectories • That was the future • Pervasive technology • Big data • Artificial intelligence • Testing the machine • Chatbots • Case Study 11.1: Jill Watson • Human vs machine • A damn good thrashing • Threats and promises • Artilects • Non-touch interfaces • Future learning • Immersive technologies • Case Study 11.2: Royal Mail • Augmented and virtual reality • The future now • Human 2.0 • When human and machine combine • Case Study 11.3: Tanya Vlach, eye-borg • The future of relationships • Enhancing the human • Universal devices • The future of knowledge • And finally • Key Points • Notes



About the Author:

Steve Wheeler is CEO of his own company, Steve Wheeler Associates Ltd, which specialises in working with organizations around the world to promote change and innovation. He is also Head of Research and Innovation at LiketoBe where he works to create connections between school and industry. Prior to this, Wheeler was a university lecturer for over 20 years, a researcher in Learning Technology and a manager in the National Health Service (NHS). He has keynoted education and learning and development (L&D) conferences in over 35 countries, is a Senior Fellow of the European Distance and E-Learning Network (EDEN) and a Fellow of the Royal Society of Arts (RSA).

Target Audience:

Useful for CEOs, Learning & Development practitioners and HR managers.

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