Review:
Jon Holt’s clear and engaging style makes a potentially difficult subject highly accessible and the reader’s progress is helped along by the mixture of good examples, humour and flair for explanation that we have come to expect from this author.
Paul McNeihis
Head of Professional Services, BSI
Description: Business process modelling is plagued with complexity and communication problems. This highly accessible book addresses these issues by showing the benefits of using the Unified Modelling Language (UML) and alternative notations. This updated and expanded edition shows how effective and accurate modelling can deliver a more complete understanding of a business and its requirements. It has 5 new chapters and is ideal for management consultants, business and system analysts, IT managers and students.
• Measuring and mapping your business using UML (an ISO standard)
• Alternative notations included
• Analysis, specification, mapping, measurement and documentation
• Presentation of process information
• Business tools
• New material on teaching process modelling and Enterprise Architecture
Contents: List of figures and tables • Author • Foreword Paul MacNeillis • Acknowledgements • Abbreviations • Glossary • Useful websites • Preface • Introduction • The magic of processes • Background • Some basic definitions • Risk • The process • Conclusions • The UML Diagrams • Introduction • Modelling • The UML • The class diagram • The activity diagram • The sequence diagram • The use case diagram • Consistency between the diagrams • Conclusions • Requirements for Process Modelling • Introduction • Specific process modelling requirements • Meeting the requirements through modelling • Tailoring processes • The process meta-model • Conclusions • The Process Meta-model Expanded • Introduction • Process concept view • Process realization view • The seven views of the meta-model • Consistency between views • Using the meta-model • Extending the process meta- model • Conclusions • Process Mapping and Metrics • Introduction • A process for process mapping • Process mapping metrics • Application of metrics • Interpreting the results • Conclusions • Case Study • Introduction • Background • The approach • Interpreting the process model • The case study process model • Process mapping • Conclusions • Exercises • The Bigger Picture — Enterprise Architecture • Introduction • Enterprise architecture • Enterprise architecture structure • Requirements for enterprise architecture • Existing sources • Modelling an enterprise architecture • Conclusions • Presentation • Introduction • Presentation issues • Example mappings to different notations • Conclusions • Teaching Guide • Introduction • Professional training • Teaching as part of an undergraduate or postgraduate course • Conclusions • Tools and Automation • Introduction • General capabilities of a tool • Specific capabilities of a tool • Business considerations • Automation tools • Conclusions • Answers to Exercises • Appendix A: Summary of the Process Modelling Meta-model • Appendix B: Summary of UML Notation • References • Further reading • Index
About the Author: JON HOLT is the founding director of a systems engineering consultancy and training company. He is an international award- winning author and public speaker and is a Fellow of the BCS and the IET. He has held various academic positions in the UK and the USA.
Target Audience: Management consultants, business and system analysts, IT managers and students.