Title Strategic Human Resource Management
Subtitle An HR Professional’s Toolkit
Author Karen Beaven
ISBN 9780749484040
List price GBP 29.99
Price outside India Available on Request
Original price
Binding Paperback
No of pages 272
Book size 159 x 235 mm
Publishing year 2019
Original publisher Kogan Page Limited
Published in India by .
Exclusive distributors Viva Books Private Limited
Sales territory India, Sri Lanka, Bangladesh, Pakistan, Nepal, .
About the book


“Karen has an obvious passion for and commitment to the HR profession. This book does a wonderful job of chronicling her HR journey and sharing her narrative. Her insights will be helpful as a guide to other HR professionals who want to make a difference.”

Dave Ulrich, Rensis Likert Professor, Ross School of Business, University of Michigan & Partner, The RBL Group


“What Karen Beaven has created is the missing link between individual, professional, organisational and business perspectives, on the key role HR professionals can have in the fabled future of work. Packed full of quotes, references, exercises and real-life stories, this is the go-to book for those serious about their impact in the work they do, that might now be called HR Strategy. Reset and reinvent HR? You bet..!”

Perry Timms, Chief Energy Officer, PTHR #5 HR Most Influential Thinker 2018


“This is a practical guide for HR professionals seeking to create performance-enhancing HR led by commercial goals. It is all the more powerful coming from an award-winning HRD who has been there and done it, experiencing the ups and downs and building resilience with humility and learning. A most useful handbook to progress your HR career and achieve more.”

Darren Hockaday - HR Director, Gatwick Airport


“This is a must-read book, whether you are an experienced HR professional or a novice at the start of your career. It is an indispensable guide to understanding the world of work and adding strategic value by challenging you to rethink your understanding of HR. The future is really is all about the People Experience and awareness of self, business, industry and profession.”

Shakil Butt, HR Hero, HR and Leadership Consultant


“This much-needed and easy-to-read book provides a fantastic guide for today’s HR professional. It is a great combination of education into modern practice and terminology blended with practical advice and encouragement for how to navigate the shifting commercial landscapes that we all face.”

Kim Atherton - Chief People Officer, OVO Energy and CEO, Just3Things


“Finally, a professional self-help book for HR practitioners from the ‘Bouncebackability’ Queen herself! As an avid fan of Karen’s PX vision, I look forward to a future HR profession full of human-centric and business focused practitioners, closely collaborating with their people and leaders to build commercially successful and sustainable organisations. As Karen states - ‘To be inspirational, you must first be inspired’, and this book will do that for you.”

Natal Dank - Chief HR Agilist at Southern Blue Consulting and co-founder of the Agile HR Community


“In a world where HR has to be as creative, agile and future-focused as any other part of the business, this book shows not only how important this is but how to make it possible. It will be the go-to resource for all my HR coachees who are looking to make their mark in business.”

Paul Deeprose, Founder of The Career Gym

“This book is a massive gift not just to HR leaders but to all leaders. Karen turns fundamental concepts into extremely practical steps but most of all she conveys all of her experiences and recommendations in a truly human way. After reading this book you will look after yourself and your people differently and you will be totally confident that you are adding additional value to your organization.”

David Frost, Organisational Development Director at Total Produce plc


“An excellent handbook for anyone with HR or line management responsibilities, putting the employee experience at the forefront. The chapters are well researched, providing snackable information with sections on how your thinking will be changed, toolkit essentials and reflection questions.”

Julie Merritt, General Manager


“This is an inspirational guide written by a been there, seen it, done it industry specialist who knows what she is talking about and is not afraid to explain it. By learning about staff, the benefits of a personal network, the industry you work in and your aspirations, the reader can grow into a passionate leader and guide a business to become a driving force in their field.”

Stu Walker, Managing Director - Integrated Sales & Marketing Solutions


“The book is a clear call to HR professionals to continue developing themselves, encourages reflection on the profession and its responsibilities, and the skills needed to succeed in Human Resources - along with guidance on how to develop them. It’s great to see a book on HR stepping out of our traditional task and priorities and considering the wider organization, industry and future trends. This book is a true toolkit for the HR professional - a ‘how to’ guide on how to be great at what we do - whilst also encouraging us to step outside of our comfort zone.”

Gemma Dale, Co-founder, The Work Consultancy


HR’s contribution to the business goes beyond its traditional role of managing hiring, discipline and payroll. Strategic Human Resource Management is a practical guide for all those in HR roles to support wider organizational goals and objectives whilst developing and engaging individual employees through focussing on the concept of ‘People Experience’. Drawing upon tools, exercises and case studies, this complete resource covers the core areas that are essential to achieving competitive advantage through understanding yourself, your business, your industry and your profession.

Strategic Human Resource Management shows how to hone the personal skills needed to excel in HR and leadership positions, such as authenticity, network building and managing stakeholder relationships, alongside the importance of focussing on self-care and mental wellbeing. It provides guidance on building competitor awareness, markets and channels, trends and forecasting and interpreting financial results in order to build commercial acumen. Career frameworks, professional accreditation and the importance of continued personal and professional development are also explored, in addition to technological trends and the future of work in a changing business environment. This comprehensive toolkit is an indispensable resource for HR professionals who want to implement HR practices that benefit the business and its workforce, and make an impact within their organization and profession.


About the author




PART ONE: Know yourself

Chapter 1: Continuous personal development • Introduction • Purpose • Goal setting • Going Agile • Accountability • Reflection • Conclusion • References

Chapter 2: Drive and passion • Introduction • Passion • Identifying blockers • Why is this important? • Bouncebackability • Conclusion • References

Chapter 3: Interpersonal skills • Introduction • Authentic and meaningful communication • Emotional Intelligence (EQ) • Resolving tension • Conclusion • References

Chapter 4: Bravery • Introduction • Grit • How to be more brave • Conclusion • References

Chapter 5: Your personal network • Introduction • Conclusion • References

Chapter 6: Inspirational leadership • Introduction • To be inspirational, you must first be inspired • Self-care and leadership • Authenticity • Rest, and creating space to cultivate a vision • Care for others • Conclusion • References

Chapter 7: Self-care and mental wellbeing • Introduction • Context • Causes and focus • How does mental health affect an entire organization? • HR Professionals are not immune • Improving the mental health and wellbeing of employees • Conclusion • References

PART TWO: Know your business

Chapter 8: Product • Introduction • What, why and how? • Lifecycle • Costs • Supply chain • How can HR professionals get involved? • Conclusion • References

Chapter 9: People and culture • Introduction • How things get done • People Experience (PX) • Environment • Talent acquisition • Conclusion • References

Chapter 10: Productivity • Introduction • What is productivity? • How is it measured? • How can productivity be improved? • Conclusion • References

Chapter 11: Annual results • Introduction • What are they? • Where to find them • What to look for and reviewing trends • How can HR professionals contribute to them? • Conclusion • Reference

Chapter 12: Commercial focus • Introduction • Consistency • Revenue streams • Conclusion

Chapter 13: Markets and channels • Introduction • Omnichannel/multichannel • Global market • Brexit • Social media • Conclusion • References

Chapter 14: Technology • Introduction • Digital product • Legacy systems • Adoption • Talent disruption • Start-ups and disruptors • Project management: Agile and Waterfall • Conclusion • References

Chapter 15: Purpose and values • Introduction • Authenticity • Values • Communication • CSR • Conclusion • References

PART THREE: Know your industry

Chapter 16: Competition • Introduction • Identification of competitors • Benefits of competition • Supporting competitive advantage • Conclusion • References

Chapter 17: Business environment • Introduction • Building awareness • Connecting your strategy • PESTEL analysis • Conclusion • References

Chapter 18: Rules and regulations • Introduction • GDPR • Intellectual property • Consumer rights • Competition law • Conclusion • References

Chapter 19: Trends and forecasting • Introduction • Emerging trends • Relevance to HR • Forecasting • Limitations • Conclusion • References

Chapter 20: Where’s the talent? • Introduction • Emerging trends • Artificial intelligence • Market mapping • Sources for talent acquisition • Recruitment agencies • Conclusion

Chapter 21: Workforce planning • Introduction • The process • The role of the leadership team • Impact of technology • Conclusion

PART FOUR: Know your profession

Chapter 22: Professional accreditation • Introduction • Purpose of accreditation • Recertification and continuous personal development • Show don’t tell • Conclusion

Chapter 23: Responsibilities • Introduction • Core responsibilities • Additional responsibilities • Leadership responsibilities • Responsibility to your profession • Conclusion • Reference

Chapter 24: Advisory bodies and resources • Introduction • Purpose • Industry • Professional • Personal • Conclusion

Chapter 25: Career framework • Introduction • CIPD framework • SHRM competency model • PX model framework • Non-linear experience markers • Conclusion • References

Chapter 26: Professional development • Introduction • Know your profession • Professional derailers • Influencers and future shapers • HR leaders • Conclusion • Reference

Chapter 27: Development of the profession • Introduction • Emerging trends • People Experience • Conclusion • References

Chapter 28: The future of work • Introduction • The fourth industrial revolution • Blockchain • The Internet of Things • Conclusion • References


About the Author:

Karen Beaven is an executive coach and the founder of the HR Entrepreneur’s Network. She has operated at HR Director level for a number of years at companies including River Island and AllSaints, and has been ranked as one of the most influential HR practitioners by HR Magazine in 2016 and 2017. She was also recognised as HR Director of the year in 2015 and has been listed as a Global HR superstar by HRO Today.

Target Audience:

Useful for HR practitioners and managers.

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