Title Performance Management, 2/e
Subtitle A Practical Introduction
Author Linda Ashdown
ISBN 9780749483371
List price GBP 19.99
Price outside India Available on Request
Original price
Binding Paperback
No of pages 224
Book size 159 x 235 mm
Publishing year 2018
Original publisher Kogan Page Limited
Published in India by .
Exclusive distributors Viva Books Private Limited
Sales territory India, Sri Lanka, Bangladesh, Pakistan, Nepal, .
Status New Arrival
About the book Send Enquiry


 “A very useful introduction which brings the subject to life for those less experienced in the area or looking to establish a performance management framework in their organisation, as well as being useful for those working in companies with established performance management processes to ensure that these deliver as expected (particularly through the oh-so crucial alignment between performance management and organisational goals).”

—Daniela Freudenthaler, Corporate HR Europe, Manager Strategy and Targets, BMW Group


“This book has expertly threaded all the elements of performance management together in a practical and interactive way by using activities, diagnostics, case studies and scenarios to encourage HR professionals and line managers to embed great performance practices.”

—Esther O’Halloran, Director EOH Business Solutions, former Managing Director, PAUL Bakery


“Performance Management is packed with information that delivers immediate benefits to both practicing professionals and human resource management students. This well-structured and comprehensive traverse of the landscape of performance management in organisations with practical examples and compelling case studies is a must-read for all professionals dealing with people on a day-to-day basis.”

—Dr Chandana Sanyal, Senior Lecturer in Human Resource Management and Development, Middlesex University Business School


“People are (and will always be, even in this age of technology) an organization’s most valuable asset. Linda Ashdown’s excellent book is your practical guide to nurturing your talented people and driving organizational effectiveness. I thoroughly recommend that this book sits on your desk, with scribbles, notes and folded corners for daily use!”

—Simon Francis, Chief Executive Officer, Flock Associates Ltd


“This book is full of practical information about performance management with some excellent case studies. A very important and timely contribution to this area.”

—Ramya S Yarlagadda, Head of HR and Strategy, International School of Hyderabad


Effective performance management is at the heart of organizational success, delivering able and motivated employees who are aligned to an organization’s values and goals. Using a combination of case studies, interviews, tools and diagnostic questionnaires, Performance Management is a complete and practical guide to getting the best out of people and achieving positive organizational outcomes through successful performance management. It covers all areas of the subject, from objective-setting, giving feedback, measuring performance and managing underperformance and absence, to effectively integrating systems and processes into organizational and HR strategies.

This second edition of Performance Management contains new material on the ethical focus of the topic, promoting employee wellbeing through performance management, and the future of the annual appraisal, as well as new case studies and examples from Deloitte, Jumeirah Hotels, the CIPD and Hilton. Supporting online resources consist of additional activities and guidance for further research on the topic.

HR Fundamentals is a series of succinct, practical guides for students and those in the early stages of their HR careers. They are endorsed by the Chartered Institute of Personnel and Development (CIPD), the UK professional body for HR and people development, which has over 145,000 members worldwide.



Chapter 1: What is performance management? • Defining performance management • The historical context • Activities of performance management • The goals of performance management • Who is involved with performance management? • Approaches to performance management

Chapter 2: Why is it important? • Delivering performance • Motivation • The psychological contract • The employer brand • The legal and ethical framework • Employee well-being at work • High-performance working • Talent management • Conclusion

Chapter 3: How does it fit with organization and HRM strategy? • Strategic performance management • An integrated approach • The organization

Chapter 4: How does it work? • The performance management cycle • Principles of good practice in performance management • The performance review

Chapter 5: How do you do it? • Leading the process • Development: planning and analysis • Development: design • Implementation • Barriers to success • Monitoring and evaluation

Chapter 6: Planning and action • The performance agreement • Objective setting • Competencies • Feedback • Development, coaching and mentoring

Chapter 7: Measurement • Obtaining data for measurement • Ratings • Dealing with underperformance • Managing absence

Chapter 8: Conclusion • Monitoring and evaluating performance: why? • Monitoring and evaluating performance: what? • Monitoring and evaluating performance: how? • Conclusion



About the Author:

Linda Ashdown is an Assessment Manager at the Chartered Institute of Personnel and Development (CIPD) and an HRM consultant through her own company Ashdown-Jones HR Ltd. She is also an Associate Lecturer at Portsmouth University Business School, specialising in performance management and employee engagement, and previously lectured at MOL and Hampshire Business School at Farnborough College of Technology. Prior to this, she was on the board of a multinational advertising company as HR Director.

Target Audience:

This book is a practical guide for students and those in the early stages of their HR careers. It is is a must-read for all professionals dealing with people on a day-to-day basis.


Special prices are applicable to the authorised sales territory only.
Prices are subject to change without prior notice.