Title Developing Online Learning in the Helping Professions
Subtitle Online, Blended, and Hybrid Models
Author Angela C. Smith, Jeffrey M. Warren, Jocelyn DeVance Taliaferro, Raymond Ting
ISBN 9780826184450
List price USD 55.00
Price outside India Available on Request
Original price
Binding Paperback
No of pages 218
Book size 153 x 229 mm
Publishing year 2018
Original publisher Springer Publishing Company
Published in India by Springer Publishing Company
Exclusive distributors .
Sales territory Bangladesh, India, Pakistan, Sri Lanka
Status New Arrival
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This hands-on guide addresses the unique challenges of educators in the helping professions who have minimal or no experience with online technologies. Written for online instructors, clinical faculty, program directors, administrators, and other educators, it describes practical and effective ways to teach material that is intrinsically based on face-to-face interaction through mediated means.

Grounded in research and the expertise of authors with years of online teaching experience, the book moves from the basics of online course delivery to more complex arenas such as preparing both instructors and students to effectively transition to online learning. The book examines a variety of online designs uniquely suited to courses in the helping professions, including such platforms as Blackboard Collaborate, Blackboard Vista, and Moodle. Moving beyond lecture-level education, the text discusses online supervision of students who are beginning field and clinical experiences, as well as ethical considerations when teaching and supervising online. Replete with abundant tips, reflective questions, checklists, timelines, and vignettes, the text also includes an entire chapter devoted to overcoming fears of the online environment for both instructor and student.


  • Addresses the unique needs and concerns of online teaching and training in the helping professions
  • Provides examples of course content at multiple levels and practice settings
  • Includes practical tips, reflective questions, checklists, course design timelines, and vignettes to support the reader at all stages of teaching online
  • Defines key terms and definitions
  • Considers common pitfalls to avoid



Foreword, Karen Bullock, PhD, LCSW



Share Developing Online Learning in the Helping Professions: Online, Blended, and Hybrid Models

Chapter 1. Introduction to Online Teaching in the Helping Professions: Where Do You Fit In? • Overarching Questions • Why Online Education? • Online Education in the Helping Professions • Guided Prompts • Resources • References

Chapter 2. Learning the Online Teaching Language: Key Terms and Definitions • Reflective Checklist • Delivery Modes of Online Instruction • Learning Management Systems • Online Tools for Learning • Online Instruction: Is It Good for the Instructor? • Glossary of Useful Terms and Concepts • Reflective Questions • Resources • References

Chapter 3. Helping the Helper: Allaying Fears of the Online Environment • Overarching Questions • Vignettes • Allay Your Fears • Strategies for Reducing Instructor Anxieties • Strategies for Supporting Anxious Students • Takeaways • Resources • References

Chapter 4. Meeting Students Where They Are At: Staying Student Focused • Overarching Questions • Guided Prompts • Vignette • Learning Theory • Understanding Student Voices • Reflective Questions • Guided Reflection

Chapter 5. Drawing From the Research: A Cursory Overview • Vignette • Overarching Questions • Early Studies • Online Learning in Helping Professions Education • Ethical Issues • Online Learning Technology • Teaching Clinical Skills and Supervision • References

Chapter 6. Roadmap to Online Instruction in the Helping Professions: Practical Steps and Considerations for Success • Vignette • Overarching Questions • So You Want to Be an Online Instructor . . . • Reflective Questions • Takeaways • Resources • Reference

Chapter 7. Student-Focused Classroom: Resources for Helping Your Students to Be Successful Online Learners • Vignette • Overarching Questions • Reflective Checklist for Your Students • Before the Semester: Preparing Students • During the Semester • After the Semester • Rules for Students Using the Discussion Boards and Forum

Chapter 8. What We’ve Learned: Tips and Tricks • Overarching Questions • Learning Your LMS and Online Tools • Pedagogy and Technology • Managing Common Red-Flag Questions From Students • Begin Well • Relationship and Communication • Response Time • Experiential Learning: Practicum, Internships, and Beyond • Design • Engagement and Interactivity • Managing and Encouraging Student Initiative • Grades and Grading • Advising: Efficiency and Streamlining Online • Accessibility for All Students • Resources

Chapter 9. Tips and Stories From Instructors In the Helping Professions • Three Ways to Engage in the Asynchronous Online Environment • The Innovative Instructor • Yet Another Mail Merge and Smore • Play Therapy Online and Icebreaker Turned Class Directory • Useful Online Tools: Concept Mapping, Bulletin Boards, Video Assessment • Meaningful Classroom Activities Online • Creative Use of Video • Interactive Theory Education and Recreating In Vivo Role-Play Online • Code of Ethics and Confidentiality Statement • Role-Play Activity for Synchronous and Asynchronous Courses • Our Online Slumber Party: Practicum Group Supervision • The STEPs to Taking Progress Notes • Distance Teaching Ideas • Service Learning Online • Resources • Online Resources for the Helping Professional • Reflective Questions

Chapter 10. What NOT to Do: Mistakes, Glitches, and Lessons Learned the Hard Way • Vignette • Reflective Questions • Mistakes, Glitches, and Lesson Learned • Guided Reflections

Chapter 11. Ethical Considerations for Online Instruction in the Helping Professions • Overarching Questions • Vignette • Codes of Ethics for Instructors • Ethical Standards Across the Helping Professions • Ethical Considerations for Instructors • Accountability to Learning • Academic Integrity, Ethical Dilemmas, and Students • Comparable Coursework • Opportunities for Practice • Ethical Decision-Making Models • Resources • References

Chapter 12. Building Community Through Intentional Design: A Course Model (Bethany Virginia Smith and
Jakia Salam
) • Overarching Questions • Overcoming Student Fear and Anxiety • Highlights of Instructional Challenges and Solutions • Building of an Online Community • Develop a Safe Environment for Students • Experiential Learning • Blackboard Collaborate: Group Counseling Sessions Online • Active Learning Strategies and TPACK • Tools and Resources to Promote Intentional Design • Web Conferencing Tools • Conclusion • Reflective Questions • Resources • References

Chapter 13. Pedagogy and Technology in the Helping Professions: Now and in the Future • Vignette • Overarching Questions • Ethical Considerations With Technology • Licensure and Certification • Current and Developing Technology for the Future Blogs • Google Suite • YouTube • Student Engagement • Digital Storytelling • Video Journaling • Interactive Tools • Recordings, Videos, and Screencasting • Distance Counseling and Therapy • Stay Organized! • Resources

Chapter 14. You Are a Helping Professional! You Can Do This: Conclusion and Encouraging Final Thoughts
Jeffrey M. Warren • Siu-Man R. Ting • Jocelyn D. Taliaferro • Angie C. Smith • Mosaic and Wrap-Up • Reflective Questions • Getting Started Checklist • Planning Timeline Checklist • One Month (or Less) Before the First Day of Class • The First Day of the Semester • One Week Into the Semester • Mid-Semester • End of Term


About the Authors:

Angie C. Smith, PhD, LPCS, NCC, has been teaching online within the helping professions for 7 years. She is a teaching associate professor at North Carolina State University, an assistant in the development of the Online Counselor Education Master’s Program at North Carolina State University, and coordinator as well as advisor of the College Counseling online program. She is a National Certified Counselor (NCC), Licensed Professional Counselor (LPC), and Licensed Professional Counselor-Supervisor (LPC-S) in North Carolina.

Angie’s experience, research, and teaching interests include career counseling and development, online teaching and learning modalities, supervision in counseling, college counseling, student development, group counseling, and technology in the helping professions. Angie has presented at local, state, and national conferences on topics such as group counseling, building community online, and career counseling for adults 50 to 75 years of age. She received a DELTA grant to create an online group counseling course to be offered for the first time at NCSU in this format. She serves on the editorial board for the Journal of Employment Counseling, and in 2015 she received the Roy N. Anderson Award for Outstanding Leadership and Service in the Career Development Profession, and she was selected to participate in the Third Annual National Career Development Association Counselor Educator Academy. Her most recent career pursuits include developing and teaching courses for an online master’s program at North Carolina State University.

Jeffrey M. Warren, PhD, is an associate professor and chair of the Department of Educational Leadership and Counseling at the University of North Carolina at Pembroke. He received his PhD in counselor education and supervision from North Carolina State University. In 2013, Jeff received the Outstanding Scholar Endowed Award for Research from The Professional Counselor, the flagship journal of the National Board for Certified Counselors (NBCC). He was awarded the Adolph Dial Endowed Award for Scholarship by UNC Pembroke in 2015. The North Carolina Counseling Association recognized him as the 2016 recipient of the Professional Writing and Research Award. In 2017, Jeff received the Counselor Educator of the Year award from the North Carolina School Counselor Association (NCSCA). Jeff’s research interests include school consultation, rational emotive behavior therapy, noncognitive factors, teacher beliefs, and school counselor preparation. He has presented at state, national, and international conferences on these topics and has published numerous articles in refereed counseling journals and offered chapters and other contributions to an assortment of counseling-related books. He is a member of the American Counseling Association, the American School Counselor Association, and the Chi Sigma Iota International Honor Society. He serves on the editorial board of The Professional Counselor and the Journal of Rational-Emotive and Cognitive-Behavior Therapy. Jeff is a National Certified Counselor (NCC), a National Certified School Counselor (NCSC), and holds licensure as a professional school counselor and Licensed Professional Counselor Supervisor (LPCS).

Siu-Man R. Ting, PhD, is a professor of counseling, program coordinator of the counselor education program, and the director of Graduate Programs of the Department of Education Leadership, Policy and Human Development, North Carolina State University. Dr. Ting developed the online master’s program and the online graduate certificate program at NC State University. He has more than 10 years of experience teaching online.

Dr. Ting studies noncognitive variables and student development, career development, online education, international students, and mental health issues. He is active in scholarly work, consultation, and training nationally and internationally. Dr. Ting has more than 150 publications and presentations. He has developed the Careersbridge.org, which provides free online career assessment and services for people in China. He serves on many editorial boards of professional journals. At present, he is the associate editor of the Journal of Student Affairs Research and Practice . In recognition of his research and contributions in noncognitive variables and college student development, he was awarded the Ralph Berdie Research Award of the American Counseling Association in 2005. Also, he is a Fellow of NASPA: Student Affairs Administrators in Higher Education, Scholar of the National Association for College Admission Counseling and the North Carolina College Personnel Association.

Jocelyn D. Taliaferro, PhD, MSW, is an associate professor in the North Carolina State University Department of Social Work. Dr. Taliaferro’s current research interests include nonprofit lobbying and teaching using contemporary television. Her work appears in the Journal of Child and Family Social Work, the Journal of Policy Practice , Administration in Social Work, and Education and Urban Society. She recently completed a book on teaching social policy using the HBO special The Wire.

Prior to her life in academia, Jocelyn spent more than 15 years in the field of social work and nonprofit administration, which included middle and senior management positions. Dr. Taliaferro has been an active member on several nonprofit boards of directors in Washington, DC, Maryland, Delaware, and North Carolina as well as secretary and later chair of the Baltimore City Mayor’s Mental Health Advisory Committee. She has been teaching online and hybrid courses since 2006.

Target Audience:

Useful for online instructors, clinical faculty, program directors, administrators, and other educators.


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