Description:
The first book on emotional intelligence (EI)
written for nurses, this comprehensive resource delivers both the theoretical
knowledge and practical skills to improve patient outcomes. Authored by one of
the foremost experts in EI and nursing, the text discusses the foundations of
EI and shows how EI skills can and should be applied to any practice setting in
nursing. Using core concepts of EI and evidence-based research, this
publication discusses the implications of EI on key nursing challenges such as
burnout, patient safety, staff retention, conflict management, ethical
decision-making, quality and safety, and wellness.
Emotional Intelligence in Nursing addresses
the application of EI skills in various arenas of clinical practice and in
advanced practice nursing roles. Each chapter contains one or two case studies
featuring a nurse or care team at a crossroads event. Sometimes the clinicians
in the case studies use EI skills; sometimes they do not. The case study is
then analyzed through the lens of the four basic EI abilities, highlighting key
practical takeaways for the reader to absorb and incorporate into their own
practice to provide better care for themselves, their care team, and their
patients.
Key Features:
- Demonstrates how the
implementation of EI results in superior patient outcomes
- Provides a foundation in EI
concepts and demonstrates its application in a variety of nursing practice
settings
- Discusses implications of EI for
teaching, burnout/thriving, staff retention, conflict management, and ethical
considerations
- Presents real-life scenarios
through case studies
- Address the needs of all nurses,
from students to educators, from new nurses to nurse executives
Contents:
Prologue: Message in a Bottle
Acknowledgments
Chapter 1. Introduction to Emotional Intelligence
Chapter 2. The Anatomy and Physiology of Emotions
Chapter 3. Emotional Intelligence: The Nurse–Patient
Relationship
Chapter 4. Emotional Intelligence: Caring for Patient Families,
Colleagues, and Teams
Chapter 5. Emotional Intelligence: Managing Unit Crisis
Chapter 6. Emotional Intelligence in Advanced Practice Nursing
Chapter 7. Emotional Intelligence in Critical Care Nursing
Chapter 8. Emotional Intelligence in Oncology Nursing
Chapter 9. Emotional Intelligence and Nursing Education
Chapter 10. Emotional Intelligence Across the Professional
Lifespan
Chapter 11. Emotional Intelligence, Nurse Leadership, and
Organizational Change
Chapter 12. Emotional Intelligence and Nurse Resilience
Chapter 13. Emotional Intelligence and Patient Safety
Chapter 14. Emotional Intelligence and Nursing Ethics
Chapter 15. Review of 20 Years of Nurse Emotional Intelligence
Research, 1999–2019
Epilogue
Index
About the Author:
Estelle Codier,
PhD, MSN, RN published one of
the first nursing research studies demonstrating the relationship between
emotional intelligence and clinical performance in nursing. Over 15 years, her
research examined the relationship between EI and nurse retention, gender,
generational differences, culture and educational outcomes. She is the author
of over three dozen peer reviewed articles, book chapters and conference
proceedings, and has presented her research at conferences across the globe.
Retired as an Associate Professor from the University of Hawaii, Manoa, Dr.
Codier’s current interest is in developing EI capabilities of nurses,
particularly in their impact on resiliency, wellness, and salutogenic
practices.
Target Audience:
Addresses the emotional intelligence needs of
all nurses, from students to educators, from new nurses to nurse executives.