Title Empathic Counseling, 2/e
Subtitle Building Skills to Empower Change
Author Jeanne M. Slattery, Crystal L. Park
ISBN 9781433831225
List price USD 79.99
Price outside India Available on Request
Original price
Binding Paperback
No of pages 310
Book size 191 X 235 mm
Publishing year 2020
Original publisher American Psychological Association
Published in India by .
Exclusive distributors Viva Books Private Limited
Sales territory India, Sri Lanka, Bangladesh, Pakistan, Nepal, .
Status New Arrival
About the book Send Enquiry


Empathy is fundamental to therapeutic change. This engaging and accessible text teaches students the clinical skills they will need as  therapists to communicate empathy and help clients change. Slattery and Park begin by outlining a framework for understanding how clients think - what meaning they give to difficult situations - and how those meaning systems are connected to cultural and other contextual factors. Chapters that follow discuss how their empathic framework can be factored into assessment, intervention, ending treatment, and even case reporting and ethical concerns. Throughout they emphasize that effective therapists possess not only strong observational, listening, and critical thinking skills, but that they also put their clients’ worldviews, meaningmaking, culture, and change processes at the heart of their practice.

This second edition features new case studies, research, and clinical applications, as well as a streamlined presentation that better mirrors the process of mental health treatment. With extensive case material, reflection questions, and other practical tools, the book will help budding mental health practitioners understand and empathize with a diverse range of clients, develop strong therapeutic alliances, make accurate assessments that reflect clients’ contexts and worldviews, and facilitate positive change.



I. Introduction to Empathy and the Mental Health Professional

Chapter 1. What Is Empathy, and Why Does It Matter? • Cases in Empathy: Did You Love Your Children? (Andrea Yates) • What Is Empathy? • Components of Empathy • Understanding • Cases in Empathy: Looking Out His Window (Irvin Yalom) • Acceptance • Hopefulness • Communicating Empathy • What Do Clinicians Do? • The Common Factors • Ethical Work • Our Model of Empathic Counseling • Summary • Applying Concepts to Your Life • Key Terms • Learn More


II. Building a Framework for Understanding People

Chapter 2. Understanding Meaning Systems • Cases in Empathy: We Talk About Real Life (Doug Muder) • Meaning Systems • Components of Meaning Systems • Stability and Change in Meaning Systems • Cases in Empathy: Building a Coherent Meaning System (Tara Westover) • Meaning Systems in the Context of Therapy • Interpersonal Relationships • Authority • Individualism–Collectivism • Sources of Information • Safety and Benevolence of the World and Other People • Why Bad Things Happen • Clinical Applications • Identity • Approaches to Problems and Problem-Solving • Responsibility and Control • Self-Efficacy • Time Orientation • Recognizing Values and Goals • Meaning Systems Inform Situational Meanings • Cases in Empathy: Never Bothered to Consider the Consequences (Reymundo Sanchez) • When Clients and Clinicians Have Different Meaning Systems • Clinical Applications • Summary • Applying Concepts to Your Life • Key Terms • Learn More

Chapter 3. Understanding Culture, Identity, and Oppression • Cases in Empathy: You’re Doing All of This for a Failure to Signal? (Sandra Bland) • Multiple Group Identities • Cases in Empathy: Learning to See Culture (Katy Robinson) • Impacts of Group Identity • The Role of Ethnic and Racial Identity in Treatment • Oppression, Discrimination, Prejudice, and Privilege • Cases in Empathy: Petty Tyrants With a Badge (Sandra Bland) • What Does It Mean to Be a “Multicultural” Therapist? • Problems Encountered in Working With Clients With a Minority Identity Status • Clinical Applications • “Colorblind” Approaches to Clinical Work • Becoming Culturally Competent • The Cognitive Skills of a Multicultural Clinician • Using Culture in Therapy • Clinical Applications • Summary • Applying Concepts to Your Life • Key Terms • Learn More


III. Developing Empathic Assessments

Chapter 4. Building the Therapeutic Alliance • Cases in Empathy: Everyone Needs to Feel Understood and Supported (Anna Michener) • What Is the Therapeutic Alliance? • Clinical Applications • Nonverbal Listening Skills • Difficulties in Understanding Nonverbal Behaviors • Responding to Both Content and Process • Clinical Applications • Clients’ Contributions to Treatment • Introducing New Clients to the Therapeutic Setting and Process • Creating a Safe Setting for Treatment • Clinical Applications • Engaging Clients Through the Informed Consent Process • Clinical Applications • Collaborating on Goals and Methods • Cases in Empathy: Conflicting Beliefs, Conflicting Treatment Goals (Lia Lee) • Summary • Applying Concepts to Your Life • Key Terms • Learn More

Chapter 5. Communicating Empathy Verbally • Cases in Empathy: “You Must Have Had a Very Good Reason” (Annie G. Rogers) • Barriers to Communicating Empathy • Clinical Applications • Verbal Strategies for Sharing Understanding • Paraphrases • Reflections of Feeling • Closed and Open Questions • Cases in Empathy: Transcript of Confession (Andrea Yates) • Clinical Applications • Encouragers • Summarizations • Cases in Empathy: It’s Under Your Control (D’Ja Jones) • Accurate Empathy • Strategies for Understanding Others Deeply • Cases in Empathy: Understanding Anna (Anna Michener) • The Need for Validation and Hope • Clinical Applications • Summary • Applying Concepts to Your Life • Key Terms • Learn More

Chapter 6. Assessing People in Context • Cases in Empathy: Stupid and Crazy? (Raymond J. Corsini) • Recognizing Context • Developing Three-Dimensional Assessments • Clinical Applications • Psychosocial History • Cases in Empathy: Malcolm Little (Malcolm X) • Clinical Applications • Family Genogram • Timeline • Clinical Applications • Mental Status Evaluation • Case Conceptualizations • Taking Multiple Perspectives • Research Informs Treatment • Pulling Assessment Strategies Together • Summary • Applying Concepts to Your Life • Key Terms • Learn More

Chapter 7. Thinking Critically to Ensure Empathic Assessments • Cases in Empathy: I Call It Being Honest (Eminem) • Assumptions and Values in Clinical Practice • Social Psychological Processes Influencing Clinical Judgments • Critical Thinking • Clinical Applications • Choosing Among Alternative Explanations • Clinical Applications • Countering Observer Biases • Recognizing Strengths and Exceptions to Problems • Cases in Empathy: Seeing Strengths and Weaknesses (Dylan Klebold and Eric Harris) • Summary • Applying Concepts to Your Life • Key Terms • Learn More


IV. Facilitating Positive Change

Chapter 8. Developing Goals and a Treatment Plan • Cases in Empathy: “Jail Was My Saving Grace” (Reymundo Sanchez) • Change • Clinical Applications • Stages of Change • Precontemplation • Contemplation • Preparation • Action • Maintenance • Clinical Applications • Good Goals • Specific and Measurable Goals (SM) • Achievable and Realistic Goals (AR) • Time-Bounded Goals (T) • Intrinsic Goals (I) • Committed to Change (C) • Collaborative Goal-Setting Process • Work From Where the Client Is • Build Clients’ Commitment to Change • Address Obstacles to Change • Respect Clients’ Strengths and Contributions to Treatment • Build Self-Efficacy and Mastery • Focus on the “Forest” While Respecting Clients’ “Trees” • Clinical Applications • Use Client Metaphors and Work Within Their Meaning System • Writing Treatment Plans • Attending to Strengths and Resources as Well as Weaknesses • Determining Services • Revisiting the Treatment Plan Periodically • Clinical Applications • Summary • Applying Concepts to Your Life • Key Terms • Learn More

Chapter 9. Providing Empathic Interventions • Cases in Empathy: I Don’t Drink Every Single Day (Beth Schneider) • The Process of Intervening • Listen • Share Your Understanding • Then, Introduce Change • Clinical Applications • Interventions to Help Clients Change • Interventions for Changing Behaviors • Clinical Applications • Interventions for Changing Beliefs • Challenging Beliefs and Developing New Meanings • Developing More Adaptive Views of Themselves and Their Future • Reducing Rumination and Avoidance • Interventions for Changing Emotions • Cases in Empathy: It Was All Too Much (Sandra Uwiringiyimana) • Identifying and Addressing Barriers to Change • Evaluating Treatment • Summary • Applying Concepts to Your Life • Key Terms • Learn More

Chapter 10. Ending Treatment • Cases in Empathy: I Felt Like I’d Been Beaten Up (Elyn Saks) • Normal Versus Premature Terminations • Normal Termination • Premature Termination • Clinicians’ and Clients’ Feelings During Termination • Clinicians’ Reactions • Clients’ Reactions • Clinical Applications • Goals for Ending Treatment Well • Balancing Opposing Reactions to Termination • Relapse Prevention • Clinical Applications • Ethical Considerations During Termination • Managing Risk During Termination • Clinical Applications • Strategies for Helping Clients Own Their Change • The Discharge Summary • Clinical Applications • Summary • Applying Concepts to Your Life • Key Terms • Learn More

V. Professional Issues

Chapter 11. Ethics • Cases in Empathy: A Band-Aid for Complex Problems (Dr. Helper) • The Aspirational Principles • The Ethical Standards • Informed Consent • Clinical Applications • Competence • Clinical Applications • Confidentiality • Clinical Applications • Multiple Relationships • Clinical Applications • Sensitivity to Differences • Clinical Applications • Balancing Client Rights With Ethical, Legal, and Other Requirements • Legal Requirements • Mandated Reporting • Clinical Applications • Duty to Warn • Cases in Empathy: How Could They Fail to Protect Our Family From Her? (Andrea Yates) • Worksite Requirements • Clinical Applications • Financial Considerations • Clinical Applications • Limitations of Time and Energy • Clinical Applications • Supervisory Issues • Clinical Applications • Making Decisions in Response to Ethical Dilemmas • Risk Management • Preventing and Responding to Ethical Problems • Toward a Positive Approach to Ethics • Summary • Applying Concepts to Your Life • Key Terms • Learn More

Chapter 12. Writing Empathic Clinical Reports • Cases in Empathy: You Start Seeing Yourself as Deserving (D’Ja Jones) • What Do We Know? • Clinical Applications • Why Clinical Writing Is Important • Clinical Applications • Brief Reports • What Should Be in a Report? • SOAP Notes • Recommendations for Guiding Clinical Writing • Be Succinct • Be Objective • Be Strength-Based • CYA • CYCA • Be Tentative About Those Things That Are Unknown • Remember There Are Multiple Hypotheses for Any Single Observation • Don’t Be Afraid to Draw Reasonable Conclusions • Be Respectful • Exclude Irrelevant Information • Consider the Audience • Choose Tense Thoughtfully • Proofread Carefully • Summary • Apply Concepts to Your Life • Key Terms • Learn More

Chapter 13. Self-Care • Cases in Empathy: “How Do You Do It?” (Sheila Carluccio) • Dangers in Providing Empathic Therapy • Blurred Boundaries • Clinical Applications • Compassion Fatigue • Cases in Empathy: “How Can We Avoid Being “Institutionalized”? (Michael Partie) • Vicarious Traumatization • Clinical Applications • Remaining Vigilant to Dangers in Providing Empathic Therapy • Other Stressors in the Life of a Clinician • Clinical Applications • Personal and Professional Identities • Aligning Personal and Professional Ethics • Coping Effectively With Empathic Hazards and Life Stressors • Preventing Stress-Related Problems • Cases in Empathy: My Clients Have Taught Me a Lot (Anonymous) • Summary • Applying Concepts to Your Life • Key Terms • Learn More



About the Authors

About the Authors:

Jeanne M. Slattery, PhD, is Professor of Psychology at Clarion University. She is passionate about teaching and helping students learn to become empathic and respectful clinicians. She has also written Trauma, Meaning, and Spirituality: Translating Research into Clinical Practice and Counseling Diverse Clients: Bringing Context into Therapy. She is a licensed psychologist with a small private practice and especially works with adults and children with a history of trauma, and mood and anxiety disorders. She lives in Clarion, Pennsylvania.

Crystal L. Park, PhD, is Professor of Clinical Psychology at the University of Connecticut, Storrs. Her research focuses on multiple aspects of coping with stressful events, including the roles of religious beliefs and religious coping, the phenomenon of stress-related growth, yoga, and the making of meaning in the context of traumatic events and life-threatening illnesses, particularly with cancer survivors, congestive heart failure patients, and military veterans. At UConn, she maintains an active research lab and teaches health psychology at both the graduate and undergraduate levels. She lives in the lovely village of Mystic, Connecticut.

Target Audience:

Students and academicians of psychology.


Special prices are applicable to the authorised sales territory only.
Prices are subject to change without prior notice.