Title The Financial Services Guide to Fintech
Subtitle Driving Banking Innovation Through Effective Partnerships
Author Devie Mohan
ISBN 9780749486372
List price GBP 29.99
Price outside India Available on Request
Original price
Binding Paperback
No of pages 264
Book size 152 X 235 mm
Publishing year 2020
Original publisher Kogan Page Limited
Published in India by .
Exclusive distributors Viva Books Private Limited
Sales territory India, Sri Lanka, Bangladesh, Pakistan, Nepal, .
Status New Arrival
About the book Send Enquiry


“Few people in the financial services industry understand the challenger bank battlefield better than Devie Mohan. Providing a platform for why challenger banks exist and discussing the different business models being used by fintech firms and big tech organizations to compete with legacy banks, Devie has created the ‘must read’ guide for those new or tenured in the banking space.”

—Jim Marous, Co-Publisher of The Financial Brand, Owner of the Digital Banking Report and Host of ‘Banking Transformed’ podcast


“This book is a must-read for both sides of the equation: traditional financial services firms and their potential fintech partners. Devie Mohan provides a step-by-step practical approach for creating the best partnerships and producing winning outcomes for firms, fintechs and end customers. Anyone who reads this can benefit from her deep experience and subject matter expertise.”

—April Rudin, CEO, The Rudin Group


“There is a definite lack of comprehensive guides to our industry and even fewer examples of unbiased, research-driven perspectives while the sector continues to grow, with new professionals who need a short-cut to make sense of an intensive last 20 years arriving every day. What Devie accomplishes here, both as an insider who has lived it and as an astute scholar and exceptional analyst, is a one-of-a-kind must-read for anyone who has true interest in anything to do with either fintech or Financial Services in general.”

—Duena Blomstrom, Author of Emotional Banking, Co-Founder and CEO of PeopleNotTech


“Devie Mohan combines a deep understanding of the evolution of fintech with a comprehensive view of its impact on financial ecosystems globally. This is essential reading for anyone in the financial services space.”

—Jay Palter, Chief Engagement Officer, Jay Palter Social Advisory


Fintech has emerged as one of the fastest growing sectors in the financial services industry and has radically disrupted traditional banking. However, it has become clear that for both to thrive, the culture between fintech and incumbent firms must change from one of competition to collaboration. The Financial Services Guide to Fintech looks at this trend in detail, using case studies of successful partnerships to show how banks and fintech organizations can work together to innovate faster and increase profitability.

Written by an experienced fintech advisor and influencer, this book explains the fundamental concepts of this exciting space and the key segments to have emerged, including regtech, robo-advisory, blockchain and personal finance management. It looks at the successes and failures of bank-fintech collaboration, focusing on technologies and start-ups that are highly relevant to banks’ product and business areas such as cash management, compliance and tax. With international coverage of key markets, The Financial Services Guide to Fintech offers practical guidance, use cases and business models for banks and financial services firms to use when working with fintech companies.


Key features at a glance:

  • Explores how banks can collaborate with fintech firms to drive innovation in areas such as cash management, compliance and tax
  • Explains key fintech segments such as regtech, robo-advisory, blockchain and personal finance management
  • Includes case studies and business models of banks who have had successful partnerships including Barclays and Citibank
  • Covers key fintech hubs in Europe, Africa, Asia, Latin America and the US


Chapter 01: Banks versus fintechs during the economic crisis • The crisis • Emergence of the sharing economy • Fintech firms emerge • The rapid growth of fintechs • The fintech alternatives • Three essential factors • Payment – the early disruption • References

Chapter 02: Fintech for customer experience • Changing customer expectations • Improving quality • Early fintech start-ups and business models • Fintechs trying to attract customers away from traditional firms • Payments and challenger banking • Case studies and success stories 2012-2018 • Summary • References

Chapter 03: Early collaboration models • The fintech threat • Losing customers • Learning from fintechs • Accelerator programmes from banks • Seed funding and early investments • US banks versus European banks • Selling to banks • Summary • References

Chapter 04: Widening of the fintech ecosystem • Evolution of collaboration models • Beyond banking accelerator programmes • Hackathons and a focus on technology • Venture capital funding • Start-up collaboration programmes and private accelerators • Summary • References

Chapter 05: Emerging markets driving innovation • Why are emerging countries so good at fintech? • Africa • Asia • Latin America • Fintech hubs and interesting start-ups • Summary • References

Chapter 06: Governments and fintech hubs • What makes a good fintech hub? • Successful fintech hubs • How are governments supporting fintech? • Regulator–fintech collaboration and support • Regulatory frameworks • SupTech • Government as a catalyst to collaboration • Essential skills development • Summary • References

Chapter 07: Fintech segments at play • Crowdfunding • Payments • Lending • Robo-advisory • RegTech • InsurTech • Blockchain as an efficiency enabler • Artificial intelligence as the backbone of fintech • APIs as the building blocks of fintech • Security and authentication as a necessity in fintech • Upcoming innovations • References

Chapter 08: B2B fintech • The characteristics of B2B fintech • Use cases of collaboration • RegTech • Examples of promising RegTech firms • References

Chapter 09: Collaboration models within fintech • Bank–fintech • Fintech–fintech • Regulator–fintech • Regulator–regulator • References

Chapter 10: Challenger banking • Types of challenger banks • Reasons for the emergence of challenger banks • Differences between challenger banks and traditional banks • Services provided by challenger banks • Facts about challenger bank use • Threats to traditional banks • Challenger banks in the UK • Prominent challenger banks • Challenges that challengers face • Current trends and the future of the industry • Conclusion • References

Chapter 11: Data and analytics • Market trends • Disruptive qualities of big data analytics • Machine learning • Application of machine learning • Natural language processing (NLP) • Machine learning and the blockchain • Machine learning and underwriting • Machine learning and algorithmic trading • Machine learning and IoT • Machine learning and robotic process automation • Machine learning and robo-advisory • Big data governance • Information governance and the lifecycle of data • References

Chapter 12: Conclusion • Summary • The future of fintech • Archaic systems • Data as oil • Robo-advisors and AI • Massive impact • Big players on board • Emerging markets demographics • Don’t believe the hype! • Bank–fintech collaboration will increase • References


About the Author:

Devie Mohan is a FinTech industry advisor and analyst based in London, UK. She is the co-founder and CEO of Burnmark, a FinTech research company, a contributor to the ING group Think Forward Initiative, and sits on the Editorial Board for the Journal of Digital Banking. She writes extensively on innovation, disruption and digitalisation in finance and has been listed in the top 10 of various FinTech influencer lists. In 2019 she was included in the Financial Times’ list of the 100 most influential BAME leaders in technology.

Target Audience:

This is essential reading for banks and financial services firm or anyone in the financial services space.

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