Title Emergency Nursing, 2/e
Subtitle 5-Tier Triage Protocols
Author Julie K. Briggs, Valerie Aarne Grossman
ISBN 9780826137883
List price USD 35.00
Price outside India Available on Request
Original price
Binding Paperback
No of pages 320
Book size 171 x 241 mm
Publishing year 2020
Original publisher Springer Publishing Company
Published in India by .
Exclusive distributors .
Sales territory Bangladesh, India, Pakistan, Sri Lanka
Status New Arrival
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Review of book:

“The authors not only encourage data gathering, they emphasize the qualities of personal interactions, courtesy and sensitivity, and consideration to upgrade triage category when history is hampered by youth, age, impairment of faculties, or language ability that might otherwise conceal potential problems. Appropriate treatments to initiate at triage are indicated where needed. This book puts forward a practical way of coming back to basics and helps categorize priority for patients. As an educator or manager, I would feel confident that, with it, my nurses are being prepared to make safe decisions with an accurate program that reflects current thinking in triage strategy.”

Tom Trimble, RN, CEN, BA, ASN, AA

Editor and Publisher

Emergency Nursing World


This critical-thinking blueprint for the triage nurse delivers essential knowledge for accurate decision-making in emergency triage situations. Formatted to provide easily accessible and retrievable information, the manual facilitates rapid recognition and understanding of acuity levels and their application to patient care. The newly updated second edition reflects current health conditions and scenarios in EDs, urgent care centers, offices, and first aid centers, both domestic and international. It contains important new information on program development, training, and quality management along with useful tips and tools. Completely new protocols, additional case studies, and quality management guidelines and tools further add to the merit of the second edition.

The resource addresses a wide range of both adult and pediatric conditions that are system-based and listed in alphabetical order. Each protocol has been developed to ensure accuracy and consistency, regardless of which 5-tier triage system is in use. Abundant case studies and multiple appendices provide additional information to support the protocols, broadening the nurse’s scope of knowledge and prompting in-depth examination of potentially lethal conditions. Additionally, appendices contain valuable training materials for program development, training, and quality management tips and tools.

New to the Second Edition:

Updated protocols reflecting current health conditions/situations in EDs, urgent care centers, offices, and first aid centers

Important new information on program development, training, and quality management tips and tools

Additional material including mass casualty, exposure (biological, chemical, disease), military care, infections (isolation concerns), behavioral issues (violence), and narcotic overdose

New case studies

Developing a triage program

Quality management guidelines and tools


Key Features:

  • Facilitates consistency in triage decisions among different nurses
  • Uses health care resources appropriately and efficiently
  • Sets minimum expectations for triage decisions
  • Guides nurses in asking the right questions, determining how soon the patient must be seen, and interventions to consider
  • Serves as a valuable reference for both new and experienced nurses
  • Serves as a training tool in orientation




Share: Emergency Nursing: 5-Tier Triage Protocols, Second Edition



Chapter 1. Abdominal Pain, Adult

Chapter 2. Abdominal Pain, Pediatric

Chapter 3. Alcohol and Drug Use, Abuse, Overdose, and Dependence 

Chapter 4. Allergic Reaction

Chapter 5. Altered Mental Status

Chapter 6. Ankle Pain and Swelling

Chapter 7. Anxiety

Chapter 8. Asthma

Chapter 9. Back Pain

Chapter 10. Bee Sting

Chapter 11. Bites, Animal and Human

Chapter 12. Bites, Insect and Tick

Chapter 13. Bites, Marine Animal

Chapter 14. Bites, Snake

Chapter 15. Body Art Complications

Chapter 16. Breast Problems

Chapter 17. Breathing Problems

Chapter 18. Burns

Chapter 19. Chest Pain

Chapter 20. Cold Exposure, Hypothermia/Frostbite

Chapter 21. Cold Symptoms

Chapter 22. Confusion

Chapter 23. Contusion

Chapter 24. Cough

Chapter 25. Crying Baby

Chapter 26. Depression

Chapter 27. Diabetic Problems

Chapter 28. Diarrhea, Adult

Chapter 29. Diarrhea, Pediatric

Chapter 30. Ear Problems

Chapter 31. Electric Shock/Lightning Injury

Chapter 32. Extremity Injury

Chapter 33. Eye Injury or Problems

Chapter 34. Feeding Tube Problems

Chapter 35. Fever

Chapter 36. Finger and Toe Problems

Chapter 37. Foreign Body, Ear

Chapter 38. Foreign Body, Ingested

Chapter 39. Foreign Body, Inhaled

Chapter 40. Foreign Body, Rectum or Vagina

Chapter 41. Foreign Body, Skin

Chapter 42. Genital Problems, Female

Chapter 43. Genital Problems, Male

Chapter 44. Headache

Chapter 45. Head Injury

Chapter 46. Heart Rate, Rapid

Chapter 47. Heart Rate, Slow

Chapter 48. Heat Exposure

Chapter 49. Hip Pain/Injury

Chapter 50. Hives

Chapter 51. Hypertension

Chapter 52. Itching Without a Rash

Chapter 53. Jaundice

Chapter 54. Jaundice, Newborn

Chapter 55. Knee Pain and/or Swelling

Chapter 56. Laceration

Chapter 57. Lightheadedness/Fainting

Chapter 58. Menstrual Problems

Chapter 59. Mouth Problems

Chapter 60. Neck Pain

Chapter 61. Nosebleed

Chapter 62. Poisoning, Exposure or Ingestion

Chapter 63. Pregnancy, Abdominal Pain

Chapter 64. Pregnancy, Back Pain

Chapter 65. Pregnancy, Vaginal Bleeding

Chapter 66. Pregnancy, Vaginal Discharge

Chapter 67. Pregnancy, Vomiting

Chapter 68. Puncture Wound

Chapter 69. Rash, Adult and Pediatric

Chapter 70. Rectal Problems

Chapter 71. Seizure

Chapter 72. Seizure, Pediatric Febrile

Chapter 73. Sexual Assault

Chapter 74. Shoulder Pain

Chapter 75. Sinus Pain and Congestion

Chapter 76. Sore Throat

Chapter 77. Stroke

Chapter 78. Suicidal Behavior

Chapter 79. Sunburn

Chapter 80. Toothache/Tooth Injury

Chapter 81. Traumatic Injury

Chapter 82. Urinary Catheter Problems

Chapter 83. Urination Problems

Chapter 84. Vaginal Bleeding, Abnormal

Chapter 85. Vomiting

Chapter 86. Weakness

Chapter 87. Wound Infection

Chapter 88. Wrist Pain and Swelling



A: Triage Program Development

B: Key Questions to Ask Triage Nurses

C: Triage Pearls

D: Triage Training Outline

E: Triage Training Exercises

F: Triage Assessment Skills Checklist

G: Chart Audit Tool

H: Triage Log

I: Differential Assessment of Abdominal Pain

J: Differential Assessment of Chest Pain

K: Headache: Common Characteristics

L: MVA Triage Questions

M: Mechanisms of Injury: Adult

N: Mechanisms of Injury: School Age and Adolescent (7-17 years old)

0: Mechanisms of Injury: Toddler and Preschooler (1-6 years old)

P: Mechanisms of Injury: Infant (birth to 1 year old)

Q: Drugs of Abuse

R: Poisonings

S: Biological Agents/Chemical Agents

T: Communicable Diseases, Colds Versus Flu, and Sexually Transmitted Diseases




About the Authors:

Julie K. Briggs, BSN, RN, MHA, is a registered nurse with 40 years of experience in emergency nursing. She has provided nursing leadership in multiple hospital departments including emergency care, critical care, cardiac catheterization laboratory, radiology, and ambulatory care. Additional areas of expertise include disaster response, management and training, telephone triage training, program development, and consulting. Publications include Emergency Nursing: 5-Tier Triage Protocols, Telephone Triage Protocols for Nurses, editions 1-5, Telephone Triage Protocols for Pediatrics, and Triage Protocols for Aging Adults. In addition, Ms. Briggs has contributed multiple articles and book chapters in emergency nursing, leadership, and home health. She currently works at Providence Health Plan in Quality Management in Portland, Oregon. 

Valerie Aarne Grossman, MALS, BSN, RN, NE-BC, is a registered nurse with four decades of heterogeneous nursing experience including bedside nursing, nursing leadership, and hospital administration. She is a nurse author and serves with multiple nursing organizations. Her areas of expertise include emergency nursing, telephone triage, radiology nursing, and nursing leadership. Ms. Aame Grossman currently serves as the Vice-Chairperson for the New York State Board of Nursing (2019-2020) and the Chairperson (2020-2021). She volunteers for a number of organizations and boards of directors including the New York State Board of Nursing, the Association for Radiologic & Imaging Nursing (ARIN), and the Journal of Radiology Nursing. She is a prolific author of numerous books, chapters, and articles. She is a manuscript reviewer for journals from around the world. She is an award-winning nurse, most recently was named the ARIN Radiology Nurse of the Year, and received the American Nurses Association Honorary Nursing Practice Award. Her advocacy for the bedside nurse drives her passion for professional involvement and dedication to providing the profession of nursing with written tools that can help nurses reach their full potential in providing patient care.

Target Audience:

Useful for triage nurses. It serves as a valuable reference for both new and experienced nurses.

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