Title Human Capital Management Standards
Subtitle A Complete Guide
Author Wilson Wong, Valerie Anderson, Heather Bond
ISBN 9780749484347
List price GBP 39.99
Price outside India Available on Request
Original price
Binding Paperback
No of pages 344
Book size 159 x 235 mm
Publishing year 2019
Original publisher Kogan Page Limited
Published in India by .
Exclusive distributors Viva Books Private Limited
Sales territory India, Sri Lanka, Bangladesh, Pakistan, Nepal, .
Status New Arrival
About the book Send Enquiry


“As the world of work rapidly evolves, so does the focus on people, or the human capital, which underpins every organization. It is exciting to see the development of standards that help define good practices, but also principles of positive people management and corporate governance. This book is the first to pull these all together, providing a strong context and narrative from experienced professionals and academics who have been at the heart of these developments, to create a route map for HR professionals and business leaders, as well as policy makers and regulators.”

Peter Cheese, Chief Executive, CIPD


Human Capital Management Standards expounds a compelling and thorough set of principles and guidance material that are applicable across all critical people management processes and functions, and which are relevant to an extremely broad range of industries.”

Peter Wilson, Chairman Australian HR Institute, and CPA Australia; Immediate Past President, World Federation of People Management Associations


“Despite its significance to value creation, Human Capital is not always measured, fully understood or documented. The authors deliver valuable insights in the drivers shaping standards and workforces and how these can affect the future of people management.”

Lucas van Wees, President of the European Association of People Management; Director HRM, University of Amsterdam


“This book gives a comprehensive overview and summary about the first Human Resources Management Standards which have been published and the ongoing further activities. This management book should be mandatory in the library for all HR professionals, because it shows how Human Resource Management could create competitive advantage and value for companies and defines the role and responsibilities of Human Resource Management.”

Oliver Kothrade, HR Director Panasonic Appliances Europe


Human Capital Management Standards is a unique collection of guidelines for management-related activities as diverse as recruiting, development, performance management and organizational governance. It is both food for thought and guidance for action.”

Denise M. Rousseau, H.J.Heinz II University Professor of Organizational Behavior and Public Policy, Heinz College and Tepper School of Business, Carnegie Mellon University


“This book tackles important issues about standards, people and organizations. It enables experts to identify the current value of standards and consider how standards can make sure people management keeps pace with the new data-driven world of business and global competition.”

Sharon Mavin, Chair of University Forum for Human Resource Development; Director of Newcastle University Business School and Professor of Leadership and Organization Studies


“It is about time that human capital specialists establish a standard on how to professionally practice HR. This is not a backward-looking standard but a forward-looking one, which is what human resources is all about - continuously adding value to the business through human capital with forward-looking people practices.”

Low Peck Kem, Chief HR Officer and Senior Director (Workforce Development), Public Service Division, Prime Minister’s Office, Singapore


Human Capital Management Standards is a comprehensive guide to the BSI and ISO frameworks for people management. Providing internationally agreed definitions and best practice guidance, it offers a foundation for sustainable people management and development practices in organizations. Covering everything from organizational governance, workforce planning, diversity and inclusion to learning and development, this book explores the key areas of people management throughout the employment life cycle, from initial hire to the time people move on from the organization. There is also coverage of additional business standards such as those related to occupational health and safety as well as the implications of implementing standards in a globalized and interconnected organizational context.

Human Capital Management Standards will allow people professionals and managers in organizations of all sizes and types to develop and implement effective people policies and processes based on robust research to create a supportive organizational environment for a more productive workforce. This book also includes essential coverage of the standards assessment process and tips and advice on how to achieve successful accreditation. With case studies from organizations that have made HR interventions based on these standards and a glossary to explain the language of standards, this is an indispensable guide for HR professionals, managers and standards specialists in all organizations.


Key Features:

  • Provides practical guidance directly from those who created the Human Capital Management Standards
  • Shows how the Human Capital Management standards can be applied to organizations of any size
  • Guides organizations through the full standards accreditation process which is essential for winning government contracts
  • Includes a foreword written by Dr Scott Steedman, VP (Policy) ISO and Director of Standards, BSI


List of figures and tables




Introduction (Valerie Anderson)


Chapter 1. Governance, human capital and culture: the role of standards and standardization (Edward Houghton) • Introduction • Chapter objectives • Key terms • Value and HCM • Good governance: protecting and enhancing value • Culture and trust: is measurement possible? • Measuring the immeasurable: the investor view • Summary • References and further resources

Chapter 2. It’s all a matter of standards (Heather Bond) • Introduction • Chapter objectives • Key terms • Standards that matter to HCMD • Standards matters–the development process • Matters of principle or compliance • Matters of value and the value of standards to the organization • Summary • References and further resources

Chapter 3. Workforce planning (Julie Sloan) • Introduction • Chapter objectives • Key terms • Standards discussed • Understanding workforce planning • Embedding workforce planning into organizational strategy and direction • From good practice in workforce planning to workforce design • Summary • References and further resources

Chapter 4. Recruitment (Sandy J Miles) • Introduction • Chapter objectives • Key terms • Existing standards • The nature and importance of recruitment • The recruitment process • Outcomes, measurement, and analysis • The changing landscape of recruitment • Summary • References and further resources

Chapter 5. Learning and development (Valerie Anderson and Alaa Garad) • Introduction • Chapter objectives • Key terms • Learning and development in existing standards • Learning and development: context and practice • Individual learning • Team learning • Organization-wide learning and organizational learning • The role of technology in learning and development • Summary • References and further resources

Chapter 6. Diversity and inclusion (Anne McBride and Helge Hoel) • Introduction • Chapter objectives • Key terms • Acknowledgements • Existing standards • Employment experiences of exclusion and discrimination • Embedding D&I in organizational practices • Opportunities and challenges of adopting the D&I standard • Monitoring, evaluation and improvement • Summary • References and further resources

Chapter 7. Occupational health and safety management (Martin Cottam) • Introduction • Chapter objectives • Key terms • Background to the development of ISO 45001 • About ISO 45001 • The PDCA cycle of OH&S management in ISO 45 • Summary • References and further resources

Chapter 8. Moving on from the organization (Valerie Anderson) • Introduction • Chapter objectives • Key terms • Existing standards • Human governance and employee regulation • Standards, regulation and good practice • The challenges and opportunities of moving on • Evaluating governance and standards for moving on • Summary • References and further resources

Chapter 9. Cross-national, cross-sectoral and cross-functional issues (Alaa Garad) • Introduction • Chapter objectives • Key terms • Standards discussed • Contemporary human capital issues • Industry 4.0 and AI • Summary • References and further resources

Chapter 10. Assessment and accreditation (Angela Mulvie) • Introduction • Chapter objectives • Key terms • The assessment journey • Some key human capital standards • The strategic implications of formal assessment activities • The role of certificatlon and accreditation • Summary • References and further resources

Chapter 11. The future of standards affecting human capital management and development (Wilson Wong) • Introduction • Chapter objectives • Key terms • The future of work • Externalities • The challenges and opportunities of standards • Summary • Referenccs and further resources


Appendix 1

Appendix 2


About the Authors:

Dr Wilson Wong is Head of Insight and Futures at the Chartered Institute for Personnel and Development (CIPD) and Chair of the Human Capital Standards Committee at the British Standards Institution (BSI). Prior to this, he worked in technology policy and financial/investment research.

Dr Valerie Anderson is Reader in Human Resource Development at the University of Portsmouth. She has gained extensive HRM and HRD management experience in a range of different public and private sector organizations.

Heather Bond is Standards Adviser at CIPD. Her professional expertise in people management and standards have been integral to the development of many standards in this book. Prior to this, she was responsible for CIPD qualifications development and regulatory compliance.

Target Audience:

This book is useful for HR professionals, business leaders, policy makers and regulators.

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