Title Taking Minutes of Meetings, 5/e (Creating Success Series)
Subtitle How to Take Efficient Notes that Make Sense and Support Meetings that Matter
Author Joanna Gutmann
ISBN 9780749486174
List price GBP 9.99
Price outside India Available on Request
Original price
Binding Paperback
No of pages 200
Book size 140 x 216 mm
Publishing year 2019
Original publisher Kogan Page Limited
Published in India by .
Exclusive distributors Viva Books Private Limited
Sales territory India, Sri Lanka, Bangladesh, Pakistan, Nepal, .
Status New Arrival
About the book Send Enquiry


Taking Minutes of Meetings guides you through the entire process of minute taking: arranging the meeting; writing the agenda; creating the optimum environment; structuring the meeting and writing notes up accurately. The often misunderstood role of minute-taker is one of the most important and powerful in a meeting, and this book will help you excel at this crucial skill, allowing you to build your career and credibility.

Taking Minutes of Meetings is an easy to read ‘dip-in, dip-out’ guide, providing hands-on advice about the sections of a meeting as well as tips on how to create an agenda, personal preparation, best practice advice on taking notes and how to improve your accuracy. Fully updated for 2019, this 5th edition now features even more practical exercises, useful templates, and top tips, as well as guidance on using technology effectively and minutes for different types of meetings.

The Creating Success series of books...

Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you’ll make fast progress, quickly reach your goals and create lasting success in your career.

Key Features:

  • Provides hands-on advice about how to arrange and structure meetings and produce minutes
  • Is part of the bestselling Creating Success series, which has sold over 1,000,000 copies and contains practical advice on essential and value-adding work skills to help you develop your career
  • Features free download: meeting preparation checklist
  • New to this edition: New and improved practical features to aid learning, including useful templates, top tips, and interactive, reflective exercises



Chapter 1: Background • The regular meeting • The one-off meeting • Responsibility for the minutes

Chapter 2: Arranging a meeting • Who will attend? • Administration

Chapter 3: Sections of a meeting • Welcome • Apologies • Committee business • Declarations of interest • Minutes of previous meeting • Matters arising • For information • Agenda items • Any other business • Date of next meeting

Chapter 4: Agenda • What to include on the agenda

Chapter 5: Personal preparation • Read the agenda • Read the papers • Talk to the chairperson • Talk to the contributors • Talk to others • Consider who’s who • Confirm the administrative arrangements • Remind reception of visitors to your meeting • Get the equipment together • Signed minutes • Last-minute minute-taker • Personal preparation checklist

Chapter 6: Attending the meeting • Where to sit • Finding out who’s who • Not understanding • Hearing • Minuting an argument • Skivvying • Coping with numbers/figures • Maintaining concentration and focus • The five things you MUST get in the meeting (asking later is too late) • Contributing minute-taker

Chapter 7: Working effectively with the chairperson and group • Build a good relationship with the chairperson • Building a good relationship with the group • Demonstrating confidence and competence

Chapter 8: Taking notes • The mechanics of writing • How to take notes • Look as well as listen • The message, not the words • Taking notes for reports and presentations • Developing the skill

Chapter 9: Structuring notes • Follow the agenda • Depth of minutes • Structuring your notes • Using the structure • If you have taken notes on a laptop

Chapter 10: Writing up the minutes • Speeding up the process • Inserting variable information • Writing the minutes • If you can’t type the minutes for a few days • If you need help • Get the chairperson’s approval • Don’t take amendments until the next meeting

Chapter 11: The minutes • Heading • Who attended • Introduction • Declarations of interest • Committee business • Minutes of the previous meeting • Matters arising (or updates on actions) • Information items • Main agenda items • Any other business • Date of next meeting • Close of meeting • Common questions about minutes • Useful words for minutes

Chapter 12: Recording decisons and actions • The action triangle • When they decide to do nothing • When there is no outcome • Layout of action points • When there are several actions for one minute • Managing an action log

Chapter 13: Layout and numbering • Layout • Look at the picture

Chapter 14: Minutes for different types of meeting • HR meetings • Case conferences/best-interest or multi-disciplinary meetings • Team or open meetings • The one-off or ad hoc meeting • The negotiation meeting • Video/audio conferencing • Board meetings

About the Author:

Joanna Gutmann is a freelance training consultant who offers a range of courses on office communication. She has a background in secretarial work, and extensive experience in the design and development of courses for secretaries. She is a member of the Chartered Institute of Personnel Development and also the author of Taking Minutes of Meetings and of two workbooks, I Hate Taking Minutes and I Hate Writing Letters, published by Kogan Page.

Target Audience:

This book will help you to create good minutes that will meet the needs of users now and in the future. It will help you excel at this crucial skill, allowing you to build your career and credibility.


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